FAQs :

1.What is Janvi Cosmetic Store?

Ans.1. It is a Web Portal for the Online Purchase of Best Professionnel Hair Brand and Professionnel Hair Care Euipments and Make up Products.

2.How to buy on Janvi Cosmetic?

Ans 2. Choose from the items in our online catalog and add them to your cart. After confirming the order, go to the checkout to complete the purchase by paying conveniently online.

3.What are the Delivery Times?

Ans 3. You will receive your Products in 3 to 4 Working Days.

4.Is there a Minimum Spending limit to use the service?

Ans 4. No, There is no Minimum Spending Limit.

5.What is the Payment Method?

Ans 5. Payment is made online via credit card, Debit Card,Visa / Mastro Card/ BHIM /UPI Card on Razor Pay.

6.What is My Account?.

Ans 6. My Account is a Personal Space dedicated to you, where you can Manage your Personal Data, your orders and your Shipments.

7.How is privacy protected?

Ans 7. Janvi Cosmetic Store Guarantees Maximum Confidentiality on the information released at the time of Registration. The Optional Information that we request when registering is used to continuously improve our Service.

8.I changed the email, what should I do?

Ans 8. After logging in with the old e-mail address, you can enter your new e-mail address in the "My Account" section "Change Personal Data". Remember that the e-mail address entered will become indispensable for the next access.

9.What can I do if I Forget My Password?

Ans 9. If you no longer remember your password, click on "Forgot your password?" and within a few minutes you will receive an e-mail containing the instructions to be able to Enter a new access Password.

10.Can I cancel my user?

Ans 10. It is possible to cancel your user account at any time. To use the online service again, you will need to register again.